Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bradley Glass

Bradley Glass

April 17, 2024

5  out of  5 rating by Bradley Glass
"Sent an email after hours asking a question and Tammy got back to me first thing in the morning! Amazing customer service for sure."
Profile photo of Madalynn Williams

Madalynn Williams

April 16, 2024

5  out of  5 rating by Madalynn Williams
"Alex Williams is an amazing team member!"
Profile photo of Sean Torgenson

Sean Torgenson

April 10, 2024

5  out of  5 rating by Sean Torgenson
"Awesome experience, and super simple. I was taken care of by Alex, who was very professional and patient with helping get me set up and fully covered!"
Profile photo of Jason Garner

Jason Garner

April 9, 2024

5  out of  5 rating by Jason Garner
"My agent was Alex. I don't know Alex's last name because I felt like that the kind of experience getting my business insurance was like we were on a first name bases. If you've had to shop around the the red tape of the business world these type ppl that Alex was makes it so simple and easy to understand as well as making me feel .....well....insured and having one less worry about is a peace of mind I was not able to get anywhere else. If I could have given more stars I would have. So Professional that I know these guys have my back. Just exactly what I was looking for Thanks Alex (super insure)"the hero""
Profile photo of Vonda Howard

Vonda Howard

April 1, 2024

2  out of  5 rating by Vonda Howard
"They’re an insurance company 🤷🏾‍♀️. Terrible communication. Heartless responses. Doesn’t matter if the mistake is theirs or not…they are an insurance company. Not “family”. Not “friends”. The bottom line is all that matters to them. A means to an end and nothing more."
Profile photo of Susan Cantrell

Susan Cantrell

March 25, 2024

5  out of  5 rating by Susan Cantrell
"Efficient and helpful office."
Profile photo of The UPS Store 5217

The UPS Store 5217

March 12, 2024

5  out of  5 rating by The UPS Store 5217
"Excellent service! Alex Gumm is great to work with."
Profile photo of Shakil Shoulders

Shakil Shoulders

February 29, 2024

5  out of  5 rating by Shakil Shoulders
"I absolutely love talking to the office manager Tammy she always takes care of me and my wife, she’s always understanding and gets us right every single time, 5 stars for sure!! Always a pleasure talking to her!"
Profile photo of Panther Playz

Panther Playz

January 22, 2024

5  out of  5 rating by Panther Playz
"I asked for a declaration page from State Farm and it was emailed to me immediately. I appreciate how quickly they got it sent to me."
Profile photo of J B

J B

December 1, 2023

4  out of  5 rating by J B
"We recently found out that there were some mistakes with our insurance life policy. Mr. Alex Gum was extremely helpful and professional and proactive in getting these issues resolved. When and if Alex becomes available as an insurance agent, we strongly recommend him."
Profile photo of Janet Merriam

Janet Merriam

October 9, 2023

5  out of  5 rating by Janet Merriam
"Christie Holby was very helpful when I needed proof of insurance for my mortgage. Who claimed that I did have insurance even though I was fully covered. Thanks again, Christie."
Profile photo of Scott Neal

Scott Neal

October 8, 2023

5  out of  5 rating by Scott Neal
"Great customer service. Tammy Teters is the best. Always patient and willing to help"
Profile photo of Travis Campbell

Travis Campbell

October 6, 2023

5  out of  5 rating by Travis Campbell
"I've had a great experience with this office. Alex has done a tremendous job! He's very prompt and always responds to answer my questions. He goes out of his way to help. Thanks."
Profile photo of Adrian Jimenez

Adrian Jimenez

October 3, 2023

5  out of  5 rating by Adrian Jimenez
"You did a great job, I know I can count on you guys, thank you!"
Profile photo of Linda King

Linda King

October 3, 2023

5  out of  5 rating by Linda King
"I am blown away by the customer service provided by Alex Gum at the Madison, AL office. Alex wrote three policies for me today that saved me $1900 per year over my previous insurer. Alex is very personable and it was fun working with him. I look forward to many years as a State Farm customer with the Madison, AL office."
Profile photo of Dominic Guevara

Dominic Guevara

September 26, 2023

5  out of  5 rating by Dominic Guevara
"Great office!! Alex Williams was a huge help for setting up my auto policy."
Profile photo of Lee Jock

Lee Jock

September 21, 2023

5  out of  5 rating by Lee Jock
"When you are in a crisis and need help, friends and family can only take you so far. You really need an expert to help you navigate unchartered territory. Christie has guided us and helped us, just like a neighbor. Can’t thank Christie enough for her help in our trial!"
Profile photo of Bryan Garlock - Thompson Roofing and Construction

Bryan Garlock - Thompson Roofing and Construction

September 15, 2023

5  out of  5 rating by Bryan Garlock - Thompson Roofing and Construction
"Friendly staff."
Profile photo of Yulia Tieman

Yulia Tieman

September 14, 2023

5  out of  5 rating by Yulia Tieman
"Christie was great! She was very patient and very kind, she got all the paperwork ready that we needed and was very patient with us over the phone! Thank you for everything you did Christie! We greatly appreciate you!"
Profile photo of William Sanders

William Sanders

September 13, 2023

5  out of  5 rating by William Sanders
"Alex has been awesome to with. He obviously cares about his customers and takes the time to answer any and all questions in a very timely manner!"
Profile photo of Morgan Oltremari

Morgan Oltremari

September 13, 2023

5  out of  5 rating by Morgan Oltremari
"Alex was great to work with. He was attentive and knowledgeable in just what I needed."
Profile photo of John Adams

John Adams

September 11, 2023

5  out of  5 rating by John Adams
"I worked with Alex to add a vehicle to my policy. The process was quick and he was very knowledgeable on all the topics that I had questions on. Great job Alex!"
Profile photo of Jack Siegfried

Jack Siegfried

September 7, 2023

5  out of  5 rating by Jack Siegfried
"Alex and Tammy were very helpful insuring my vehicle. When I had a questions on auto rates, there no hesitation and were very thorough explaining what I would get for multiple policy options."
Profile photo of Kafung Mok

Kafung Mok

September 6, 2023

5  out of  5 rating by Kafung Mok
"Alex is fantastic to work with! He response quickly to all my emails about all of my concerns/questions (and there's a lot!) for both auto and home insurance. In a time crunch, I'm always able to get in touch to get a copy of my policy or get it updated. Top notch customer service. Highly recommend!"
Profile photo of Kim Lancaster

Kim Lancaster

August 31, 2023

5  out of  5 rating by Kim Lancaster
"Alex and Tammy took care of all our insurance needs! And saved us money on our home too! They’ve been great with answering all of our questions, and being helpful and responsive!"